} }, I tillegg er de sammen med oss best på service og oppfølging. It is very important to specify the order number and name, for our colleagues to identify you and register your return – you might simply put a note in the parcel with the relevant details. In other words, our company’s business is about the long–term vision in every respect. $(newErrorContainer).attr("data-tracked", "true"); For items which come in a single box (“normal set”), if you wish to return any of the items within the normal set, you will have to return all the items that were part of the normal set. Shareholders Then we feel a sense of love for all living creatures, which instinctively makes us seek to protect nature and preserve biodiversity.". Shipping time: 2-4 Business Days after processing and shipping, Express shipping time: 1 Business Day after processing and shipping. Austrian manufacturer of premium quality rifle scopes, binoculars, spotting scopes, and tripods. Please check the store opening times by using our store finder. } 72,183 people like this. if ($field.attr('regexCheckDisabled') === 'true') { Please contact our Customer Service Department at (800) 426-3089 or via email at info@swarovskioptik.us. var year = $("#" + fieldConfigCode + "_year").val(); Please login first, afterwards in the My Account section you can access and change your personal details at any time. All rights reserved. Open your eyes to the apparently invisible and travel the whole world. } Known for continually striving to improve their already flawless products, Swarovski has revolutionized the sport optics community. ACC.tracking.pushFormSubmit(formId); Item being purchased is not excluded in the T & Cs. $errorContent.find('small[data-fv-result="INVALID"]').removeAttr("style"); Customer Service MO - TH 8:00 - 17:00 AND FR 8:00 - 12:00 00800 3242 5056 customerservice@swarovskioptik.com Dealer Locator Find dealers near your location Go to Dealer Locator My Account SWAROVSKI OPTIK has been inspired by the love of nature since its foundation in 1949. Please find your nearest Click & Collect store by using our store finder. if (mandatory) { }, Dealer locator. framework: 'bootstrap', If the tracking shows that your parcel has been delivered, please check if someone else at your address has accepted it, alternatively your parcel may have been left with a neighbour. Fax: 877-287-8517. In 2019, Swarovski Optik is celebrating 70 years of producing the finest quality binoculars to be had. 1 Kenney Drive. Please place a new online order for the correct product you need.Once your online return has been processed, you will receive a return confirmation email and the refund will be processed. $(this).closest('#orderTrackingFormConfigWrapper').find('.js-orderTrackingFormConfig') Swarovski can assume no liability in such cases. Enjoy high contrast, sharp, color-true images that you’ll never forget. PEERING ACROSS AT A SEEMINGLY FORBIDDEN COUNTRY WITH MY BINOCULARS, I COULDN’T HELP BUT TAKE A CLOSER LOOK, WONDERING ALL THE WHILE IF THE PEOPLE AND PLACES ON THE OTHER SIDE WERE REALLY SO DIFFERENT. messages.push('The order number must only contain alphanumerical characters. ', if ($form.find('.form-group.has-error').length > 0) { SWAROVSKI OPTIK. if (!value.trim().match(new RegExp('^[a-zA-Z0-9]*$', ''))) { Our repair and service department will be happy to help you at all times if you have any further questions about the warranty on Swarovski Optik products. Mr Peter Antoniou. Unwanted items would need to be returned per our returns policy. }; Since 1895, founder Daniel Swarovski’s mastery of crystal cutting has defined the company. }, Participation - Swarovski Optik. var formId = 'orderTracking'; Investerer du i en kikkert fra Swarovski har du en kikkert du kan stole på i mange, mange år. Email info@swarovskioptik.us. Include the number of returned articles and the reason for return, with the reasons stated on the next page.3. News. You will receive an email to confirm your reservation, and then when this is ready to collect from your selected Click & Collect store, please check the store’s opening times. }) } } return true; SWAROVSKI OPTIK Birding. You might have the possibility to organise the delivery of your parcel in the most suitable way for you, by utilising our delivery partners’ web portal. When ordered by the last delivery dates communicated, items will usually be delivered on time. $(newErrorContainer).attr("data-fv-validator", "callback"); For bundle-promotional sets, where you enjoy a promotion or discount as a result of purchasing one or more items (e.g. if(molecule.hasClass('has-error')){ min: 0 message_en: 'Please enter the order number.' message_en: messagesEN Articles in your wish list can be purchased at any time by simply moving them into your Shopping Bag. Deliveries may be delayed due to unforeseen irregularities on the part of our delivery partners. Copyright © 2020 Swarovski. Swarovski Crystal Online AG uses cookies to tailor its products and services. hiddenDateField.val(date); Validating the whole form on blur of a field is no option, as the customer does not want to see error messages on all fields var $button = $form.find('.js-button'); Vi er autorisert Swarovski forhandler og en av landets aller største. Delivery to another country/region is not possible. fields: { 25K likes. .on('err.field.fv', function(e, data) { Prices in stores may differ. } else { 'values[orderTrackingFormDefinition_lastName]': { We will hold your order in store for 7 days, after which we will cancel it and issue a refund. } Please bear in mind it is not possible to replace or exchange products bought online. Email: info@swarovskioptik.us Otherwise, please look for a notification of attempted delivery, you may find it in your letter box. We will send you an email when your order is ready to collect from your selected Click & Collect store. 'values[orderTrackingFormDefinition_orderCode]': { Orders placed from Monday to Friday by 11:00 EST will be processed and shipped the same business day. /* note: we need to check if there is an error in the form, as the plugin does a validation on field level. Magazine. message: 'Please enter the order number. Please, keep the postal receipt with you for further reference. An express delivery option is available in selected states for last-minute purchases. stringLength: { Product/Service . Phone: 800-426-3089. Manager. if (errorOccured) { }) Customer Service Mon - Fri 8:30 AM - 5:00 PM EST (800) 426-3089 info@swarovskioptik.us If you are having issues with the functionality of our website, before contacting our support team, please taking the following steps: To ensure the safe delivery of our highly valuable Crystal Myriad and licensed-in pieces, which are only crafted on demand and feature Swarovski’s exclusive Pointiage® technique, a personalized premium delivery service is included with their purchase. $errorContent.find('small[data-field="' + data.field + '"]').remove(); Your browser doesn't support HTML5 video. However, in case you choose to return any items purchased as a bundled set, kindly note that Swarovski will adjust the promotional price by charging you the regular price for the remaining items that you purchased as part of the bundle. We are a family firm, with strong roots in Tyrol, an area of exceptional beauty. Swarovski’s Click & Collect service means that you can now order online on Swarovski.com, avoid shipping costs, and collect your order for FREE from your selected Swarovski Click & Collect store. So small but simply brilliant. Use the filters to find all the participating Swarovski Click & Collect stores. /* Get the messages of field */ Dealer Locator Find dealers near your location Go to Dealer Locator. $(newErrorContainer).attr("data-fv-result", "INVALID"); validating: null var hiddenDateField = $('.js-' + fieldConfigCode + '_hidden'); $('.js-fieldCode').formValidation('revalidateField', 'values[fieldCode_'+ fieldId + ']'); Please enter your order details, which are provided in the confirmation email and the invoice. }; Many impressive and spectacular aspects of the “mystery of light” are revealed in nature: sunsets, the Northern Lights, rainbows, and mirages have always held us in their thrall. (2) 2 product ratings - Swarovski Optik 59011 Z3 3-10x42 Rifle Scope Plex 1" Tube 3-10x 42mm Objective date = date.replace(/[M]+/, month); }, Cookies can be deactivated at any time in your browser. Please be aware that, during peak seasons, the processing time may be longer. $(newErrorContainer).attr("data-field", data.field); Please note, you are only able to redeem 1 gift card per order. Swarovski was built on a foundation of tradition, quality, and innovation. Once your reservation is confirmed and ready for purchase, you will receive a confirmation email. Once the order has been successfully placed, within approximately 30 minutes from the receipt of the order confirmation email, you can still contact our customer relations to see if it is possible to add a greeting card or a gift bag. valid: null, } notEmpty: { } Your browser blocks cookies, please enable cookies and reload to continue using the website. You will be taken to the My Account page, where you can then click on the link “FORGOT YOUR PASSWORD”. when entering one field. replaceDatePatternWithValue(mandatory, fieldCode, dateFormat); validators: { formId = 'orderTrackingFormDefinition'; molecule.removeClass('has-error'); Please note that, depending on your original payment method, it may take up to 14 days to process your refund. CUSTOMER SERVICE. Mon - Fri 08:00 AM - 05:00 PM EST. We will hold your reservation in store for 2 days. The ST Vista is the ultimate outdoor spotting scope and destined to become the new highlight of your vantage point. message: 'Please enter the last name which was used for the order. Receive first-hand information and expert tips tailored to your specific interests. Peel away the pre-addressed return label attached to this form and place it over the original shipping label.Return address: Swarovski Digital Business USA Inc.Attn: SCO Returns1 Kenney Drive. Please fill in the form and return it with the merchandise. } You may return ordered items up to 60 days after their receipt (with the exception of Gift Cards and customized products). Please note that the prices of products are subject to change. } Please bring your order confirmation email and the original payment card as identification (or proof of ID if you used a different payment method). } Please make sure to doublecheck the name. return true; } the discounted price paid for the item(s) in the bundle that you have returned) the difference between the regular price and the discounted price of the remaining items in the bundle that you do not return. Accordingly, Swarovski will deduct from the amount to be refunded to you (i.e. Consumers and Authorized Swarovski Optik Retailers located in the United States and Canada can now submit service requests for both SWAROVSKI OPTIK and KAHLES brand products, get an updated status of existing service orders and review service order history at your leisure! Please check the shipping confirmation email to track your parcel. For questions, help or more information, please contact Customer Service using the information below: SWAROVSKI OPTIK North America LTD. 2 Slater Road. if(data.element.closest('.form-combo-molecule').length){ Order today and receive your parcel on a date and at an address of your choice. Visit our online shop! }) Timely delivery for Christmas for orders until 14.Dec.2020 (3pm CET) (9am EST) Customer Service Mon - Fri 8:30 AM - 5:00 PM EST (800) 426-3089 info@swarovskioptik.us. molecule.find('.help-block').find('span').remove(); } 634 talking about this. Experience the moment. $button.addClass('disabled'); }, We cannot release your order without seeing your ID and orders cannot be collected by a third party on your behalf. Blaha Office has realized the office design for Swarovski Optik, a high-quality optic gear manufacturing company, located in Absam, Austria.. Small details change how things are perceived, according to Swarovski Optik. CUSTOMER SERVICE NORTH AMERICA. }; Please place a new online order for the correct product you need. A CHILDHOOD DREAM COME TRUE - SURPRISES ALONG THE SILK ROAD. var messages = []; invalid: null, icon: { /* Loop over the messages */ var errorField = errorContent.find('small[data-field="' + data.field + '"][style="display: none;"]'); The 3D-Secure protocol is an additional security layer that further prevents credit card fraud for online payments. Gift Cards are entered on step 3 of the checkout process and are considered to be a form of payment. URL (normally displayed at the top of the webpage and will be at least www.swarovski.com), Device (laptop, desktop, smartphone, tablet), Browser (chrome, internet explorer, safari, Firefox etc), The steps you took before the error appeared. } buy 3 items and get 10% off each item or where savings for each product are stated), you can return any of the items purchased separately. Thanks to its brilliant optics, visitors will linger longer and immerse themselves in the moment. var errorContent = data.element.closest('.form-combo-molecule').find('.errors'); .on('success.field.fv', function(e, data) { } else { All prices displayed on www.swarovski.com include the appropriate taxes for countries/states/provinces where such taxes are applicable. hiddenDateField.val(date == "" ? "" In case you cannot locate your parcel, please contact customer relations, please have your order number and tracking number to hand. Please place the order in the online shop of the country/region where the parcel is being delivered to. In case of an error on at least one field we disable the submit button manually */ date = date.replace(/[Y]+/, year); var day = $("#" + fieldConfigCode + "_day").val(); Cookies are text files that are placed on a computer via a web browser and stored. BALLISTIC PROGRAM SETTINGS Rifle scope Select your SWAROVSKI OPTIK rifle scope. var triggerFormValidation = function(fieldId, mandatory, fieldCode, dateFormat) { They are the perfect companion, offering unique optical quality of the highest order, all in a handy format. $(newErrorContainer).html(messages[i]); date = date.replace(/[D]+/, day); Please keep a copy of your postal transaction slip for your reference.If you received the item(s) as a gift, the sender will be refunded automatically. I dag er virksomheden en af Europas mest kendte producenter af kvalitets optik produkter. Once we have your return package we will register it and you will receive an email notification once return is processed. ', } 4. SWAROVSKI OPTIK KG / SWAROVSKI OPTIK VertriebsGmbH Customer Service Daniel-Swarovski-Straße 70 6067 Absam Austria Telephone: 00800 3242 5056 Website: www.swarovskioptik.com Email: privacy@swarovskioptik.com 3 Cookies SWAROVSKI OPTIK websites use cookies. SWAROVSKI OPTIK Outdoor. The SWAROVSKI OPTIK ballistic program is also available as an application for your iPhone or Android device. This enables the Online Shop to recognize your browser and to offer you a more personalized service. SWAROVSKI CLUB. Wilhelm far var den oprindelige grundlægger af Swarovski virksomheden. If you are having difficulty applying your voucher or gift card please consider the following advise. To change your password, please first click on the “LOGIN” icon. message: messages.join('
'), Swarovski will not accept returns of individual items within the normal set and will only accept returns of the entire normal set. SWAROVSKI OPTIK manufactures products that encourage people to experience nature, to appreciate its value, to commune with it, and to ensure its continuity. : date); Contact people - Swarovski Optik Download the executives list. Take the parcel, together with the original, filled-in return form to the nearest post office and send it by standard mail. You will get a visual confirmation that your voucher code has been redeemed.Please note that only one voucher can be redeemed per purchase.Redemption as part of a SALE or other offers or promotions, as well as combining vouchers with other discounts or product vouchers, is not possible.Orders made in the past, reduced products, Gift Cards, Annual and Limited Editions, The Swarovski Remix Collection, SCS products, and special sculptures such as the Crystal Myriad collection are excluded. Orders placed on weekends and national holidays will be processed and shipped the next business day. The world belongs to those who can see beauty. If your chosen product is available for reservation, the ‘Reserve in store’ button will show on the product detail page. errorOccured |= true; Return your order as follows:1. The only way to discover the world is to take a closer look. Once an order has been successfully placed, it cannot be amended in our system. * This phone number available for 3 min is not the recipient’s number but a number from a service which will put you through to that person. Download the app from the App Store. As soon as the return department receives your parcel, you will get a notification per email and a full refund. var replaceDatePatternWithValue = function(mandatory, fieldConfigCode, fieldConfigPattern) { messagesEN.push('The order number must only contain alphanumerical characters. To redeem your voucher code, please follow these easy steps:Once you have selected all the items you wish to purchase, on the shopping bag page you can type the voucher code in the “ADD A VOUCHER CODE” field of the shopping bag and click on “APPLY CODE”. Let’s allow ourselves to be deeply moved by our experiences and feel that we are at one with the world around us. Wilhelm Swarovski was particularly fascinated by the light emitted by stars. if (errorField[1] == undefined) { message: 'The number of characters for this field must be between 0 and 35', var messagesEN = []; In this case we would kindly ask you to send your parcel to the following address: Swarovski Digital Business USA Inc. Its headquarters are located in Absam, Tyrol, Austria. if (errorContent.text().includes(messages[i])) { About See All. var removeDateMoleculeError = function(molecule) { trigger: 'blur', Community See All. Our delivery partner UPS delivers parcels to the USA. History. callback: { Swarovski Optik is a division of the Swarovski group of companies, manufacturing optical instruments. Using Click & Reserve, no commitment to purchase is made. '); Phone (800) 426 3089. '); Unwanted items would need to be returned per our returns policy. .formValidation( $(newErrorContainer).hide(); /* Remove the field messages */ You will receive an email confirmation with the store you would like to collect your item(s) from after placing the reservation request. Customer Service MO - TH 8:00 - 17:00 AND FR 8:00 - 12:00 00800 3242 5056 customerservice@swarovskioptik.com Dealer Locator Find dealers near your location Go to Dealer Locator My Account Swarovski Optik blev grundlagt af Wilhelm Swarovski, i 1935. 00 autoFocus: false, var $form = $(this).closest('form'); Another special feature is that Swarovski Optik manufactures the lens itself – currently the only sports optics manufacturer in this size. This service is available to registered users of the Online Shop. message_en: 'The number of characters for this field must be between 0 and 35', 75,903 people follow this. Access many sparkling rewards includings birthday surprises, priority access and exclusive sales to VIP invitations. They are the creators of the first rubber armored binocular and the world renowned Habicht. } Attn: SCO Returns CONTACT NORTH AMERICA. With a diameter of 115 mm, it is the largest of its kind for wildlife observation. The refund transmission will then depend on the guidelines of your financial institution and it may take up to 3-7 business days for the credit to be applied to the same payment method used to place the order. for (var i in messages) { To redeem your gift card, please follow these easy steps: Swarovski sometimes offers free gift promotions. }); I can withdraw my consent at any time by clicking on the Unsubscribe link in the Newsletter, by email to privacy@swarovskioptik.com, or by post to SWAROVSKI OPTIK KG, Daniel-Swarovski … var newErrorContainer = document.createElement("small"); Your delivery will be tracked very closely, and you will be provided with detailed delivery information.